Volume button: Press the volume button on your Surface to adjust the volume up or down. You can control the volume in several places: Make sure that you've adjusted volume levels in the right places. If you're using Surface Dock while trying to listen to audio, see Troubleshoot Surface Dock. Note: In some cases, when an audio device like a headset or speaker is connected to the 3.5mm jack, the audio device may not be detected right away. Disconnect the Surface Connect cable, then reconnect it to re-detect audio devices.

In Sound settings, under Output > Choose where to play sound, select the down arrow and then select your desired output device. If you're using Surface Dock and having problems with sound output, first make sure the output you want is selected. Make sure accessories that use Bluetooth ® wireless technology are paired correctly with your Surface. If the connection is secure but you still can’t hear sound from the accessory, try using different cables.Ĭlose all audio apps, then remove any accessory cables from your Surface and the accessory and reconnect them. Try using the accessory with a different device.Ĭheck that the cables connecting your Surface to the accessory are plugged in securely. If you can hear sound from your Surface speakers but can’t hear sound from an accessory, make sure the accessory is working and is connected properly. If you're not sure where the speaker and mic openings are, see Surface features. Make sure nothing is obstructing the speaker and microphone openings on your Surface, including screen protectors or decals. Solution 6: Restore or reset your Surface Solution 4: Check your default audio device settings If you're having trouble with the sound, volume, audio playback, or recording on your Surface-or if you're having trouble with an audio accessory like headphones, external speakers, or a mic-here are some things to try.

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Itunes on microsoft surface